JAMES AND IRISA ships all jewellery worldwide with trackable delivery services. The tracking number and instructions will be sent to provided email address once the order is shipped.
Each JAMES AND IRISA jewellery is handmade in Melbourne and takes up to 12-14 working days to produce.
We kindly ask our customers to provide correct delivery information. JAMES AND IRISA cannot be responsible for incorrect deliveries due to input errors.
Shipping cost will be calculated at checkout.
For Australian orders, free express shipping for any orders over AUD$500.
For International orders, free standard trackable shipping for any orders over AUD$500.
For Express International orders, please select correspondingly at checkout.
Australian Domestic Orders
All Australian domestic orders are shipped via express shipping of AU POST at a flat rate. Signature is required upon delivery. Normally, Australian express shipping is next business day delivery service within most domestic areas. Some areas may take extra days to deliver. For more information of Australian express delivery network, please check AU POST express shipping areas.
All International orders are shipped via AU POST with either Standard International Shipping or Express International Shipping upon to customers' choice. The shipping cost will be calculated at checkout. Signature is required upon delivery. Standard International Shipping normally takes 6-10 business days. Express International Shipping normally takes 3-4 business days. Under certain circumstances, such as custom delay, local postal service issues,etc, International orders may be delayed. Please contact your local postal service for latest information.
Duties and Taxes
For all International orders, duties and taxes may be applied depending on countries and corresponding custom regulations. Customers are responsible for all import duty, custom fee and local sale taxes levied by the destination country.
Insurance for international orders
We offer extra cover insurance for international orders at extra cost. If customers require extra cover for the order, please contact us.