Bespoke Process

Step 1: Start with the bespoke enquiry form below to tell us all your requirements, like design, metal, gemstones and rough budget, etc.

Step 2: Once receiving your enquiry form, we will email you videos of available gemstones for your choices.

Step 3: When the gemstone is confirmed, we will email you a few design options with quotes based on the gemstone you chose at step 2 and finalise the design.

Step 4: Once the design and gemstone are confirmed, a 60% initial deposit is required to secure your bespoke order. After then, we will start to process your bespoke order. It normally takes 7-8 weeks to finish. And the balance is due on completion. We will send you a video of the finished jewellery. Once everything is OK, we will post it out. The deposit is not refundable.

* If customer requires to reserve the gemstone for more than 3 days, a non-refundable AU$300 reservation fee is required.